Privacy Policy

1. Who we are

Afrika Selective Art is an online platform curating and showcasing premium African art, crafts, and luxury handcrafted pieces for customers worldwide.

For any privacy-related questions or requests, you may contact us using the details below:

Contact Information

Business Name: Afrika Selective Art
Email: privacy@afrikaselective.art
Location: Cape Town, South Africa

2. Information We Collect

Personal Identification Information

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Company details (where applicable)

Transaction Information

  • Purchase history
  • Payment confirmation details
  • Delivery information

Technical & Website Usage Information

  • IP address
  • Browser type
  • Device information
  • Cookies and website analytics data

Communication Information

  • Messages submitted through contact forms
  • Customer service inquiries
  • Feedback and reviews

3. How We Collect Information

Your information may be collected when you:

  • Visit our website
  • Make a purchase
  • Submit a contact form
  • Subscribe to newsletters or marketing updates
  • Communicate with us via email or social media
  • Participate in promotions or surveys

We may also collect certain technical data automatically through cookies and analytics tools.

4. Purpose of Processing Personal Information

  • To process and fulfill orders
  • To provide customer support
  • To communicate regarding purchases or enquiries
  • To improve website functionality and user experience
  • To send marketing communications (with consent where required)
  • To detect fraud, prevent abuse, and maintain website security
  • To comply with legal and regulatory obligations

We will only process personal information where we have a lawful basis to do so.

5. Sharing of Personal Information

We do not sell personal information to third parties.

We may share your information with trusted service providers where necessary, including:

  • Payment processors
  • Courier and shipping providers
  • Website hosting providers
  • Marketing and analytics service providers
  • Legal or regulatory authorities where required by law

All third parties are expected to process personal information securely and lawfully.

6. International Transfers

Afrika Selective Art serves customers globally, your information may be transferred to and processed in countries outside South Africa.

Where international transfers occur, we take reasonable steps to ensure that your information remains protected and handled in accordance with applicable privacy laws.

7. Cookies & Website Analytics

Our website may use cookies and similar technologies to:

  • Improve website performance
  • Understand visitor behaviour
  • Personalize user experiences
  • Support marketing and analytics functions

Users may disable cookies through their browser settings, although certain website features may not function properly.

8. Data Security

We implement reasonable technical and organizational security measures to protect personal information against:

  • Unauthorized access
  • Loss or theft
  • Misuse
  • Alteration or destruction

While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Your Rights Under POPIA

In accordance with POPIA, you have the right to:

  • Access your personal information
  • Request correction or deletion of information
  • Object to certain processing activities
  • Withdraw consent where applicable
  • Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, please contact us using the details provided above.

10. Retention of Information

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

When information is no longer required, it will be securely deleted or anonymized.

11. Third-Party Links

Our website may contain links to external websites or social media platforms. We are not responsible for the privacy practices or content of third-party websites.

We encourage users to review the privacy policies of any external websites they visit.

12. Changes to This Privacy Policy

Afrika Selective Art reserves the right to update or amend this Privacy Policy at any time. Changes will become effective once published on this page.

We encourage users to review this page periodically to remain informed about how we protect personal information.

13. Contact Us

If you have questions regarding this Privacy Policy or how your personal information is handled, please contact:

Afrika Selective Art
Email: privacy@afrikaselctive.art
Location: Cape Town, South Africa